Repairs, voids and cleaning for landlords and letting agents
Repair jobs, void turnarounds and end-of-tenancy cleans from one family team. Each job is quoted and invoiced on its own, with photos before and after and one person to deal with from first call to sign-off.
- Family-runA family-run business with over 40 years’ combined experience.
- Clear pricesFixed prices for small jobs and cleans. Call-out, travel and materials spelled out before we start.
- Free, no-obligation quotesFrom photos or a visit, in writing, valid for 30 days.
- 12-month guaranteeOn our own workmanship. This is in addition to your legal rights.
- Gas & electrical by registered engineersGas and electrical work by Gas Safe registered engineers and electricians registered with a competent person scheme, working for us.
- Company detailsHand’s On Maintenance Group Ltd
What we do for landlords and agents
Guide prices below; everything else by quote. Draft pricing – not yet confirmed
| Work | Guide | What’s included |
|---|---|---|
| Reactive repairs and maintenance | £45 + £32 an hour | Up to half a day: £45 call-out covers the first hour, then £32 an hour in 30-minute blocks. Bigger jobs: written fixed price after a free quote visit |
| Void or end-of-tenancy turnaround | Quote | Priced from a snag list after a visit or clear photos |
| Void clean plus snagging repairs | Quote | Clean by property size, repairs at a written fixed price from the snag list: ready to re-let in one go |
| End-of-tenancy and void cleans | From £195 | By property size (see prices) |
| Regular communal or office cleans | From £18 an hour | Weekly £18, fortnightly £20, monthly £22 (2-hour minimum) |
| Letting agents and multi-property landlords | Quote | Agreed rates for regular work across your portfolio |
How bigger jobs are priced
If we know a job will take more than half a day, we’ll give you a written fixed price before we start. If a small job or call-out runs over, we’ll stop and check with you first, so you can choose whether we carry on at the hourly rate or give you a fixed price for the rest.
Fixed prices come after a free quote visit (or from clear photos), include materials and are valid for 30 days. A fixed price covers the quoted scope only. If we find extra work or a hidden problem, we photograph it, price it in writing and agree it with you before we go ahead. Draft pricing – not yet confirmed
No VAT to add – we’re not VAT-registered.
Launch offer 4: second property the same day: first hour at £32 instead of £45 (save £13). Jobs booked by 31 Jan 2027 and carried out by 28 Feb 2027; the second property must be within 15 miles of the first. Subject to availability. Full terms
Void and end-of-tenancy turnarounds
We visit the property after move-out, price the repairs from a snag list and complete the work and the clean in one go, so the property is ready to let again sooner.
- Snagging repairs, decorating and flooring
- Lock cylinder changes between tenants
- End-of-tenancy and void cleans priced by property size
- Clearances: we hire a tipper or skip for each job
- Gas safety checks and EICRs, quoted. Gas and electrical work by Gas Safe registered engineers and electricians registered with a competent person scheme, working for us.
End-of-tenancy cleaning prices →
Free re-clean promise on end-of-tenancy cleans
If the landlord, agent or inventory clerk flags anything within 72 hours of the clean, we come back and re-clean those areas free of charge. This is in addition to your legal rights.
It excludes damage, items left in the property and areas not booked. The property must be empty, with access given.
Your own portal
Log in to manage your properties and see every job in one place.
- Add properties, with access notes
- Book fixed-price jobs, or request a quote with photos and a preferred date
- Report repairs for each property
- Live updates: booked, scheduled, in progress and completed, with notes and before and after photos
- Job history, quotes, invoices and receipts
- Agents: job sign-off for each property
We do not hold keys. We collect and return them on the day of the job.
How business customers pay
| Item | Our terms |
|---|---|
| Invoices | Due within 7 days |
| Trusted letting agents | 14 days, after 3 invoices paid on time and agreed in writing |
| Regular landlord work | Direct Debit in advance, or 7-day invoices |
| Larger jobs | 25% deposit over £500; 30% deposit, stage payment and completion over £2,000 |
| Special-order materials | Paid upfront |
| Late payment | Statutory interest and compensation under the Late Payment Act |
Card (SumUp) or bank transfer. Draft pricing – not yet confirmed
Emergencies
For an emergency, email hello@handsonmaintenance.com and we’ll reply as soon as we can. We make safe first, then quote for the full repair. Out of hours: +50% on all labour, £70 minimum for hourly work; a fixed-price job is the fixed price plus 50% (draft).
Managed Maintenance: coming soon
We’re planning a monthly care plan for landlords and letting agents. It’s not available yet. For now, we’re happy to quote for any repair, void or cleaning job.
Register your interestOne team for your properties
Tell us how many properties you have and where they are.